About Impact Design

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Our Story

We have been embroidering and printing apparel for over 12 years. Originally, we were a job shop for a key apparel company in the promotional products industry. We started with four, twelve head embroidery machines and a handful of employees. We grew in capacity as that strategic partner grew in demand. Eventually, word about our capacity and capablities got out and we began attracting promotional products distributors as customers.

Today, we have 650 Tajima embroidery heads and six automatic M&R print presses located in our factories in Kansas and Nevada. All of this equipment runs 24 hours a day and our combined output is around 50,000 units each day. We have a dedicated and responsive staff of 450 employees and we currently decorate for over 250 distributors and 8 key suppliers around the nation.

As a large contract decorator with 100's of distributors as customers, we had excellent visibility to the overall difficulties that exist in the promotional products industry.

For basic apparel, distributors were forced to buy blank garments from a wholesaler who refuses to decorate, then they had to drop ship blanks to a decorator that has no desire to keep blank garments in stock. For premium apparel, it was possible to have the supplier decorate them at the source, however, decoration capabilities were all too often slow or of questionable quality. And, the distributor was spreading out their purchases to multiple suppliers which weakened their buying power and increased the need for administrative support.

The result was that distributors were wasting huge amounts of time and energy writing multiple purchase orders, tracking orders, and putting out fires caused by miscommunications. Worst of all, when the decorator spoils a few garments, the distributor had to get involved with the order again to decide whether to buy more garments to allow the order to be shipped complete. The whole process was complicated and costly for the distributor.

We asked our customers to tell us exactly how they wanted promotional apparel to work if it were a perfect world. Many said that they would like to be able to get everything from one source, from basic tees to premium polo's to ball-point pens. They wanted to be able to get a solid quote for plain goods and the decoration up front so they could quote a solid price to their customers. They didn't want to have to buy blank goods until they got an order from their customer, but they wanted to be able to get finished products to their customers as fast as possible.

After hearing the same perfect picture described over and over by our customer base, we set out to get them what they wanted. We have integrated our decoration capabilities with strategically located inventories of plain goods, offering a single point of purchase for decorated apparel to the distributors in the promotional products industry.

We are still proud to offer superior contract decoration, but thanks to the prodding of our customers, we feel we are changing how promotional apparel will be purchased in the future.

Our Mission Statement

We will be the most competitive strategic partner for decorated apparel in the promotional products industry.

Our Strategy

We will integrate our nationwide garment decoration footprint with key garment inventories to provide a single point of purchase for decorated apparel to distributors in the promotional products industry.

Who We Are Not

We are not the typical garment wholesaler that refuses to provide decoration solutions and we are not the typical contract decorator that refuses to invest in apparel inventory.

Our Core Behaviors

We will succeed in our mission by committing to the following behaviors:

1. Providing the highest quality to our customers.
2. Providing the utmost in customer service.
3. Providing the fastest solution for any size order.
4. Providing a competitively priced solution.
5. We will not compete with our customers.